Privacy Policy
Principles for Handling Your Data
We are Fellicis Ltd., Company ID:21058369, Kytlická 759/23, Prague 9, 190 00 Poperating an e-shop on the website www.svetkouzel.com
To provide our services, sell goods, and operate our website, we process some personal data.
Personal data processing is primarily governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR")
I. Processing of Personal Data
- Processing of Personal Data when Using the Contact Form
If you inquire about our products and services, we will handle your contact details provided primarily through the inquiry form. These include: Name, surname, email address, delivery address, billing address, phone number.
For what purpose?
We will contact you through these details for further arrangements regarding goods and services.
Based on what legal reason?
This processing is based on Article 6(1)(b) GDPR – the performance of a contract, or taking steps prior to entering into a contract at your request.
How long will we process personal data?
If we do not establish further cooperation, we will process your data for no longer than 2 months from our last communication.
- Processing of Personal Data in the Case of Purchase
If you make a purchase with us, we will handle the information you provide. This mainly includes billing information: name, surname, address, phone number, email address.
For what purpose?
We need to process personal data to fulfill our contract – to deliver our goods or services to you. We will also communicate with you regarding the status of your order, any complaints, or your inquiries through the contact details.
We will further process personal data to fulfill our obligations arising from the law (mainly for accounting and tax purposes, or for handling complaints and others).
Based on what legal reason are we processing personal data?
This processing is based on Article 6(1)(b) GDPR – performance of a contract and Article 6(1)(c) GDPR – compliance with a legal obligation.
How long will we process personal data?
For the duration of providing our service and then for 2 years after the last provision of such service or delivery of goods.
- Newsletters (Commercial Communications)
If you are a purchasing customer and have not opted out during the purchase, we will use your email address to send our newsletters.
Based on what legal reason?
This is allowed by Section 7(3) of Act No. 480/2004 Coll., on Certain Services of the Information Society, if you did not opt out during the purchase.
How long will we process personal data?
For 2 years from your last purchase. You can unsubscribe from the mailing list at any time via email or contact us at info@svetkouzel.com
II. Who has access to the data?
Your data will remain with us. However, some companies or other persons work for us and have access to the data as they assist us with the operation of our e-shop. These include:
- the e-shop platform operator Shoptet (company Shoptet a.s., with registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, Company ID 289 35 675, the company is registered at the Municipal Court in Prague, Section B, Insert 25 395)
- companies involved in the shipping of goods
III. What You Should Know
We do not have a designated Data Protection Officer in our company.
Our company does not engage in decisions based on automated processing or profiling.
If you have any questions about your personal data, please contact us at the email address info@svetkouzel.com
IV. Use of Cookies
Cookies are text files containing a small amount of information that is downloaded to your device when you visit our website. Cookies are then sent back to the website or other websites that recognize them during subsequent visits.
Cookies serve various purposes, such as enabling effective navigation between web pages, remembering your preferences, and generally improving user experience. They can also ensure that online ads are better tailored to your interests and behavior.
On our website, we use the following types of cookies:
- Essential Cookies: These are necessary for the operation of the website and enable functionalities such as logging into secure parts of the site and other basic features. This category of cookies cannot be disabled.
- Analytical/Statistical Cookies: These allow us to recognize and count the number of visitors and see how our visitors use the website. They help us improve the way the website works, for example, by enabling users to easily find what they are looking for. These cookies are only set with your prior consent.
- Advertising Cookies: These are used to track preferences and display ads and other content that best match your interests and online behavior. These cookies are only set with your prior consent.
Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.
For more information about cookies and a current list, please refer to the individual web browsers, typically found in the Developer Tools section.
Consent can be expressed through a checkbox included in the so-called cookie banner. You can also reject cookies subsequently through your web browser's settings or set it to use only certain ones.
For more information on managing cookies in different browsers, please visit the following links:
- Internet Explorer - https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies
- Google Chrome - https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs
- Firefox - https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies
- Safari - https://support.apple.com/cs-cz/guide/safari/sfri11471/mac
- Opera - https://help.opera.com/cs/latest/security-and-privacy/
- Microsoft Edge - https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles
V. Your Rights Regarding Personal Data Processing
Under GDPR, you have the right to contact us and request information on what personal data we process, to access this data and have it updated or corrected, and to request restrictions on processing, obtain a copy of the processed data, request erasure of personal data in certain situations, and in specific cases, you have the right to data portability. You can object to processing based on legitimate interests.
If you believe we are handling data incorrectly, you have the right to file a complaint with the Office for Personal Data Protection or pursue your claims in court.
These terms are effective from January 7, 2023